

Research and case studies have shown that lockdowns were generally effective at reducing the spread of COVID-19, therefore flattening the curve. Although similar disease control measures have been used for hundreds of years, the scale of those implemented in the 2020s is thought to be unprecedented. By April 2020, about half of the world's population was under some form of lockdown, with more than 3.9 billion people in more than 90 countries or territories having been asked or ordered to stay at home by their governments. These restrictions were established with the intention to reduce the spread of SARS-CoV-2, the virus that causes COVID-19. Educ.Due to the COVID-19 pandemic, a number of non-pharmaceutical interventions colloquially known as lockdowns (encompassing stay-at-home orders, curfews, quarantines, cordons sanitaires and similar societal restrictions) have been implemented in numerous countries and territories around the world. L, Limu, Y.B., Bui,T.K., Nguyen, H.T., Pham, H.T.: Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. Goh, F.C., Leong, M.C., Kasmin, K., Hii, K.P., Tan, K.O.: Students’ experiences, learning outcomes and satisfaction in e-learning. Ozkan, S., Koseler, R.: Multi-dimensional students’ evaluation of e-learning systems in the higher education context: an empirical investigation. Martinez-Arguelles, J.M., Callejo, B.M., Farrero, M.C.J.: Dimensions of perceived service quality in higher education virtual learning environments. Lee, W.J.: Online support service quality, online learning acceptance, and student satisfaction. Yang, Z., Jun, M., Peterson, R.T.: Measuring customer perceived online service quality: scale development and managerial implications.

Shaik, N., Lowe, S., Pinegar, K.: DL-sQUAL: a multiple-item scale for measuring service quality of online distance learning programs.
INDIA LOCKDOWN ONLINE SOFTWARE
The interface factors including hardware, software and Internet are found to be extremely important along with the students and teacher in this mode of teaching. The findings of the study are based on sample comprising of 646 students from science, management, commerce, engineering, agriculture, law, humanities and fine arts.

The students have shown preference towards blended learning in coming times when normal teaching in classrooms resumes. Most surveyed students have expressed satisfaction with the present mode of studies due to persisting lockdown conditions forced due to COVID-19. The student-centric factors like overall study engagement, attentiveness and attitude of the students towards online classes is also found and this would contribute in enhancing the quality of teaching–learning. This study provides valuable inputs to the teaching fraternity in understanding the student’s opinion on various routine issues faced in online methodology. The impact of identified factors affecting online education on students enrolled for different courses is studied.

This research paper explores the different factors that determine the outcome of online teaching–learning process and the shortcomings faced by the key stakeholders. The availability of digital platforms enabled the much needed continuity in teaching–learning during challenging pandemic conditions.
